Team Lead, Operations

About the role

We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity.

What you'll do

• Defining , building and executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
• Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team
• Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements
• Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work

What you need

• 1–4 yrs of experience
• Excel
• Warehouse operations
• MS Office
• Process improvement
• Team management
• Customer service
• Any graduate