Team Lead - Operations

About the role

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

What you'll do

• Develop and execute a strategy to drive long-term success with their clients at scale
• Inspire and develop the team to provide the best in market consultative solutions to shape and grow our client’s business
• Coach and develop team members to be resilient in the face of challenges and setbacks and help them distinguish between what’s relevant to make sense of complex…
• Develop and maintain a deep understanding of our Marketing Solutions product portfolio and industry knowledge to be able to guide your team through difficult customer…
• Be the liaison between the client and the team. Own up Client Engagement and Sales Management for the process

What you need

• 4–5 yrs of experience
• Reporting
• Customer service
• Team management
• Performance management
• MBA or BBA

Good to have

• Salesforce