Team Lead - Platform Monitoring Engineer

About the role

We are seeking an experienced, hands-on Team Lead to shape the future of platform observability and proactive customer monitoring. This is a high-impact technical role for someone who thrives at the intersection of platform reliability, incident response, and customer obsession.

What you'll do

• Lead platform incident investigation, coordinating cross-functional teams through rapid detection, mitigation, and resolution to minimize customer impact
• Conduct thorough post-incident root cause analysis across infrastructure, services, and cloud providers to identify systemic patterns and prevent future occurrences
• Guide the design and implementation of customer-focused alerting pipelines and end-to-end observability workflows that expand detection coverage and reduce mean time to…
• Build automation tools, establish reusable monitoring patterns, and resolve reliability gaps that directly impact customer experience
• Participate in and help structure the on-call rotation, leading by example during high-severity incidents

What you need

• 6–11 yrs of experience
• AWS
• Docker
• Kubernetes
• GCP
• Azure
• Prometheus
• PhD or B.Tech or B.E. or M.Tech or MCA or M.Sc

Good to have

• Grafana
• Python
• Elasticsearch
• Incident response
• Root cause analysis
• Databricks