Team Lead

PradeepIT Consulting Services·Bengaluru

Pay not statedSenior levelFull-time

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About the role

Written and spoken fluency in business English Management of daily activities of a team. Team Size is 20+ Ensures achievement of all process, team and individual Customer Service goals and standards Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills

What you'll do

Written and spoken fluency in business English
Management of daily activities of a team. Team Size is 20+
Ensures achievement of all process, team and individual Customer Service goals and standards
Manages Key performance indicators
Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities