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Team Lead - Pune

Blitz·Pune

Pay not stated2–4 yrsFull-time
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About the role

We are hiring a Team Lead for our retail and food vertical to run zonal and city-level last-mile delivery for our clients. You will own delivery quality (RTO%, FASR%, 60-minute SLA), manage dedicated and floating fleet so every zone is staffed, and be the single point of contact for riders and hiring vendors on the ground.

What you'll do

  • Manage zonal and city-level operations for multiple retail and food clients
  • Drive RTO%, FASR% and 60-minute delivery SLA targets
  • Share zone-wise hiring requirements with vendors and track fulfilment
  • Run weekly rider huddles and resolve their queries on the spot
  • Maintain adequate rider supply in every zone to meet SLA

What you need

  • 2–4 years in supply chain & logistics
  • Last-mile delivery
  • Any graduate

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