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Team Lead - Revenue Ops

Arcadia·Chennai

Pay not stated5–8 yrsFull-time
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About the role

Team Lead - Revenue Ops at Arcadia. Problem Solver: Grasp concepts and workflows, come up with a basic implementation plan and set up dashboard views (Jira/Excel/R/Tableau/SQL/Python) to track the assigned….

What you'll do

  • Process: Identify the top 3 major blockers for the team (Pareto), enable the team to solve the problem through upskilling, Goal setting and achieving the same
  • Reporting: Ensure KPIs are published and reviewed on a daily, weekly, monthly basis and perform analysis on any behaviours / processes that could impact on data…
  • Ensure adherence to existing processes & setting up appropriate dip sticks
  • Facilitate root cause analysis for incident reports and identify continuous improvement opportunities in areas of people, tools, and/or process changes
  • Collaborate with customer support teams to provide technical support for Urjanet’s data feed and APIs

What you need

  • 5–8 yrs of experience
  • JIRA
  • Root cause analysis
  • MS Office
  • Team management
  • R
  • Tableau
  • B.Tech or B.E.

Good to have

  • Power BI
  • SQL
  • Python

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