Team Lead, Sales Support

About the role

The Sales Support Team Lead is a key leadership role within Sales Enablement, responsible for leading and developing a team of Sales Support Analysts who provide operational and transactional support to the sales organization. The role combines team management, operational excellence, and hands-on subject matter expertise across complex sales processes, quote configuration, contract administration, and order management.

What you'll do

• Team Leadership & Development
• Lead, coach, and develop a team of Sales Support Analysts, fostering a culture of accountability, collaboration, learning, and continuous improvement
• Conduct regular one-on-one meetings, performance discussions, and career-development coaching
• Recruit, onboard, train, and mentor new team members, ensuring operational readiness, knowledge transfer, and consistent standards
• Monitor team performance, service levels, workload distribution, and development needs; take timely action to address risks and maintain effective support coverage

What you need

• 5–9 yrs of experience
• Sales
• Salesforce
• Communication
• Any graduate

Good to have

• CRM
• PowerPoint