Team Lead - Salesforce

About the role

We are looking for a proactive, hands-on Team Lead, SaaS Applications to manage and optimize our Salesforce environment while leading a team of Salesforce Administrators. The ideal candidate will combine deep experience in Salesforce configuration, automation, user support, and data management with strong people leadership, delivery management, and stakeholder communication skills.

What you'll do

• Lead, coach, and manage a team of Salesforce Administrators, including regular one-on-one meetings, goal setting, performance feedback, career development
• Set team priorities, assign work, balance capacity, remove blockers, and ensure commitments are delivered with appropriate quality and timeliness
• Provide technical and functional guidance to the team, review proposed solutions and configurations, and promote consistent standards, documentation
• Serve as the first point of escalation for team members and operational issues, coordinating resolution and communicating risks, dependencies
• Administer and maintain Salesforce environments, including user setup, roles, profiles, permission sets, and security settings

What you need

• 8–14 yrs of experience
• Salesforce
• Agile
• JIRA
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Power BI
• Snowflake
• LLMs
• Data privacy
• Learning and development