Team lead - Schedule change

About the role

Discuss & set personal targets with each team member. Discuss team’s performance (quality of their services, mistakes, productivity) with Manager and work on improvements whenever necessary. Discuss/report performance of day/week and special issues - quality-wise with Manager. Discuss or escalate daily issues and report Day Summary to Manager.

What you'll do

• Support team members in their daily tasks
• Monitor team: their behavior to customers & colleagues, their problems or ideas
• Evaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, attitude
• Assess received feedback from clients/colleagues
• Manage team members’ daily schedules and ensure assigned tasks are completed

What you need

• 2–5 yrs of experience
• Communication
• BBA or MBA

Good to have

• Travel booking