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Team Lead - VRM| Chennai

Iaamcp·Chennai

Pay not stated5–8 yrsFull-time

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About the role

Team Leaders has to ensure seamless servicing of customers. Agents are made aware of the Scorecard targets & Portfolio Benchmark. Ensure that there is cross sell to the customer on asset products as offered by the Bank. Income to be generated at a customer level. Team Management - Should have excellent Leadership skills

What you'll do

  • Ensure that there is cross sell to the customer on asset products as offered by the Bank
  • Ensure that cross sell targets on Third Party Products is met for the Unit. Ensure Staff are trained on product knowledge and requisite certifications
  • Review Daily Sales Report of the staff and provide guidance on ways to improve on the same. Managing and monitoring performance of all the sales resources

What you need

  • 5–8 yrs of experience
  • Cross-selling
  • Sales
  • Product knowledge
  • B.Tech or B.E.

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