Team Leader- Butler

About the role

Anticipate guest preferences and proactively arrange services before requests are made. Uphold the highest standards of etiquette, protocol, grooming, and confidentiality. In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.

What you'll do

• Deliver personalized and anticipatory service that consistently exceeds guest expectations
• Build strong relationships with VIP, long-stay, repeat, and high-profile guests
• Ensure guests receive a warm welcome, personalized orientation, and seamless departure experience
• Handle guest complaints, concerns, and special requests promptly, professionally, and discreetly
• Coordinate and oversee all aspects of butler services, including unpacking and packing, garment care, laundry arrangements, shoe care, and special amenities

What you need

• Guest service
• Hospitality
• Front office
• Reservations
• Housekeeping
• Communication
• Any graduate