Team Leader

About the role

As the Team Leader, you will play a crucial role in driving the success of our Collections team. Your primary responsibility will be to guide and motivate a dedicated team of collection CREs, ensuring they meet their targets and maintain high performance standards. You will be responsible for the overall management and leadership of the team, providing training, support, and strategic direction to achieve our business objectives.

What you'll do

• Play a crucial role in driving the success of our Collections team
• Be responsible for the overall management and leadership of the team, providing training, support, and strategic direction to achieve our business objectives
• Lead and manage a team of collection CREs, ensuring target achievement and performance excellence
• Monitor and evaluate team performance, providing regular feedback and coaching to enhance productivity
• Implement and enforce regulatory compliance standards within the team, ensuring adherence to industry best practices

What you need

• 20–30 yrs of experience
• Collections
• Compliance
• Customer service
• Data analysis
• Any graduate