Team Leader

About the role

As a Team Leader, you will play a crucial role in maintaining high standards of customer service. You will be the primary point of contact for customers, handling inquiries, and providing timely and accurate information. Act as the primary customer service representative, ensuring a positive and professional image.

What you'll do

• Play a crucial role in maintaining high standards of customer service
• Be the primary point of contact for customers, handling inquiries, and providing timely and accurate information
• Act as the primary customer service representative, ensuring a positive and professional image
• Handle customer inquiries and provide solutions via phone, email, and live chat
• Monitor and evaluate team performance, providing feedback and coaching as needed

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Problem solving
• Any graduate