Team Leader

About the role

As a Team Leader in the Collections | FOS department, you will play a crucial role in driving the team's performance and ensuring the successful recovery of debts. Your leadership skills will be instrumental in guiding and inspiring your team to achieve their targets and maintain high productivity levels.

What you'll do

• Play a crucial role in driving the team's performance and ensuring the successful recovery of debts
• Be responsible for overseeing the allocation of cases to the appropriate team members, sharing MIS reports
• Lead and motivate a team of collections professionals, fostering a positive and productive work environment
• Review and analyze MIS reports to identify areas of improvement and track team performance
• Conduct regular team meetings to discuss progress, challenges, and strategies for improvement

What you need

• 3–6 yrs of experience
• MIS reporting
• Excel
• Reporting
• Team management
• MS Office
• Data analysis
• BBA or B.Com