Team Leader

About the role

In this pivotal role, you will lead a dedicated team, ensuring that operational goals are met while providing high-quality service and support to our clients. You will be responsible for overseeing daily tasks, optimizing workflow, and fostering a positive team environment. The ideal candidate will possess strong leadership skills and the ability to drive team performance through effective communication and strategic planning.

What you'll do

• Lead and manage the team to achieve operational objectives and ensure quality standards are met
• Monitor team performance through established metrics and provide regular feedback
• Develop and implement training programs to enhance team skills and knowledge
• Foster a positive and collaborative team culture
• Address staffing needs and coordinate schedules

What you need

• 2–4 yrs of experience
• Compliance
• Diploma