Team Leader-Front Office

About the role

Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times Ensures the strict control of room keys. Liaises and organises with Housekeeping Department that the established cleaning schedules for VIP’s in- house and arrivals are strictly adhered to.

What you'll do

• Assist to conduct annual Performance Development Discussions with Grand Club employees, supports them in their professional development goals
• Assist to prepare and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators

What you need

• Front office
• Guest service
• Housekeeping
• Any graduate