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Team Leader – Global Collections

Gratitude·Gurugram

Pay not stated5–10 yrsFull-time
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About the role

Team Leader – International CollectionsJob Code: 436911 Location: Gurugram, Haryana Experience: 5–10 Years Band: BPO 3/4 Work Mode: 100% Work From Office (WFO) Shift: 24×7 Rotational Shifts, including Night ShiftsJob SummaryWe are looking for an experienced and result-oriented Team Leader – International Collections to lead a team of collections professionals handling international B2B/B2C voice collections.

What you need

  • 5–10 yrs of experience
  • Collections
  • Any graduate

Good to have

  • Voice process
  • Escalation handling
  • Cash flow
  • Accounts receivable
  • Sales
  • Performance management

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