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Team Leader_International Collections_Gurugram

Gratitude·Gurugram

Pay not stated5–10 yrsFull-time

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About the role

The ideal candidate should have prior experience in international voice collections, team management, performance monitoring, and cash flow optimization.Key ResponsibilitiesLead, mentor, and manage a team of collections professionals.Set performance goals and conduct regular performance reviews.Develop and implement strategies to improve team productivity and operational efficiency.Execute effective collections strategies to maximize cash flow and reduce Days Sales Outstanding (DSO).Monitor…

What you need

  • 5–10 yrs of experience
  • Collections
  • Voice process
  • Customer service
  • Cash flow
  • Escalation handling
  • Sales
  • Any graduate

Good to have

  • Accounts receivable
  • Data privacy

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