Team Manager – Customer & Logistics

About the role

Define, implement, and sustain enterprise-wide Customer Master data standards, policies, naming conventions, field-level controls, approval matrices, SOPs, and governance procedures. Ensure standardization of customer creation, extension, modification, blocking, unblocking, and archival processes across legal entities and business units.

What you'll do

• Define, implement, and sustain enterprise-wide Customer Master data standards, policies, naming conventions, field-level controls, approval matrices, SOPs
• Ensure standardization of customer creation, extension, modification, blocking, unblocking, and archival processes across legal entities and business units
• Ensure compliance with internal controls, audit requirements, GST/TDS/PAN/CIN/MSME validations, taxation rules, and applicable business policies
• Drive governance adherence through periodic reviews, compliance checks, issue logs, exception management, and preventive controls
• Lead daily Customer Master Data operations and ensure timely processing of creation, change, extension, block, unblock, and mass maintenance requests in SAP MDG/SAP ERP

What you need

• 12–15 yrs of experience
• Logistics
• SAP
• Excel
• SAP HANA
• SAP SD
• SOP writing
• B.Tech or B.E. or B.Com or BBA or MBA

Good to have

• Six Sigma
• Channel sales
• Internal controls
• GST
• TDS
• ERP