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Team Manager / Team Leader

Gratitude·Indore

Pay not statedSenior levelFull-time

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About the role

409130Location: Indore / ChennaiGrade: BPO 4Salary: ₹11–12 LPAEmployment Type: ContractualDomain: Team Management and Supervisory ServicesRequired Certification: Google Cloud Associate Cloud EngineerMandatory Requirement: Relevant Google Product ExperienceJob SummaryWe are looking for an experienced Team Manager / Team Leader to oversee daily operations, manage case resolution, monitor team performance, and ensure compliance with service-level objectives (SLOs).

What you need

  • Escalation handling
  • GCP
  • Problem solving
  • Any graduate

Good to have

  • Customer service
  • Performance management

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