Team Member

About the role

Digital Account Opening associates work on opening new account requests for different types of personal account (Checking, Savings, Check card, ATM cards, CDs). We receive these requests primarily from online banking. Critical steps involved in the role are verification, booking, services & funding of new consumer deposit account

What you'll do

• Ensure that the targets are assigned in accordance with the SLAs are met
• Ensure that the quality of the account opening is in compliance with predefined parameters
• Identify potential areas for process improvements & highlight the same to the TL/AM
• Be a part of End to End process and work in any of the queues as and when required
• Ensure the timely reply (via e-mail) on any of the LOB/SME request

What you need

• 0–2 yrs of experience
• Communication
• Any graduate