Tech Support Executive

About the role

Configures the LMS after undergoing training, including uploading new courses (lesson plans and supporting documents); creating interactivities (on the chosen course authoring tool or interactivity creation tools). Facilitates the escalation of and resolution for IT issues connected to the learning management system and/or external tools;

What you'll do

• Provide training (LMS induction) to new users (teacher/parent/learner)
• Resolve issues like camera, audio not working in zoom meeting), understands basic MIS (management

What you need

• 0–6 yrs of experience
• Hardware
• Troubleshooting
• Excel
• Lesson planning
• Curriculum development
• MIS reporting
• Any graduate

What you get

• ₹1 L–₹1.2 L a year