Gratitude·Hyderabad
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You will be the first point of contact for international customers, resolving technical and account-related queries while driving retention and customer satisfaction.What You Will Do:- Handle inbound queries via voice, chat, and email and drive first call resolution- Troubleshoot and resolve issues related to subscriptions, billing, cancellations, refunds, and invoices- Support account access, login, password recovery, verification, and multi-account scenarios- Assist with application download,…
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