Technical Account Management Lead l Series C l SAAS l Bangalore

About the role

A successful Technical Account Management Lead should have: Set goals, track performance, and ensure high standards of customer engagement 8-12 years of experience in Technical Account Management, Solution Engineering, or Technical Customer Success roles Proven experience managing enterprise clients and stakeholders

What you'll do

• Manage TAM for enterprise clients
• Manage, mentor, and develop a team of 5 Technical Account Managers
• Build scalable processes and playbooks for account management
• Own relationships with large enterprise accounts
• Act as a trusted advisor for technical and business stakeholders

What you need

• 8–12 yrs of experience
• Sales
• Cross-selling
• Upselling
• Customer success
• Roadmapping
• Any graduate

Good to have

• Telecom