Technical Account Manager

Plume·Hyderabad

Pay not stated3–6 yrsFull-time

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About the role

Technical Account Manager at Plume. Work closely with Service Providers, Enterprise customers and their product technical teams to develop a good understanding of the technical issues and to coordinate the….

What you'll do

Provide both strategic and day-to-day technical expertise and support for assigned accounts
Identify Platform API product enhancement opportunities based on support trends
Provide technical post-sales support and guidance for Platform API users
Answer set-up related and how-to questions for Platform API users
Drive diagnosis, troubleshooting and thorough testing of reported problems that are not easily reproducible

What you need

3–6 yrs of experience
JIRA
Firewalls
Confluence
Sales
Communication
B.Sc or B.Tech or B.E. or BCA

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