Technical Analyst (SmartCOMM / Exstream / Quadient)

About the role

As a System Analyst within the Document Automation domain within Tech Australia Retail and Commercial, you will play a key role in managing and assessing Front Door demand received from across the bank. You will partner closely with Product Owners, Engineers, Architects, and Business Stakeholders to understand business needs, analyse requirements, identify dependencies, and ensure solutions deliver measurable business value.

What you'll do

• Partner with Product Owners to analyse, validate, and refine business requirements received through Front Door requests
• Assess demand requests and support prioritisation activities based on business value, strategic alignment, complexity, and delivery capacity
• Support solution analysis and ensure proposed technology outcomes align with business objectives and platform capabilities
• Work with engineering teams to validate solution designs and ensure requirements are understood and implemented effectively
• Create and maintain estimates for incoming demand and support squad planning activities

What you need

• 5–9 yrs of experience
• Business analysis
• Azure
• Stakeholder management
• Root cause analysis
• JIRA
• Confluence
• Any graduate

Good to have

• AWS
• GCP