Technical Architect

About the role

Techno Functional Consultant with 12 to 15+ years of extensive experience in Warehouse management domain with expertise in Manhattan Active Level 2 Problem Root Cause Analysis for complex problems and delivering optimal solutions for 3PL logistics Support with exposure to business operations to provide fix to Functional/Operational issues.

What you'll do

• Support with exposure to business operations to provide fix to Functional/Operational issues
• Providing support by fixing the incidents/or providing workarounds for incident reduction
• Defining the to-be-processes and detailed functional and technical designs based on customer requirements
• Identifying Process Gaps and providing suggestions to improve process quality
• Work closely with customer and product owners for custom extensions to the existing functionality

What you need

• 12–15 yrs of experience
• SQL
• Shell scripting
• Linux
• Warehouse operations
• Root cause analysis
• Any graduate

Good to have

• ServiceNow