Technical Consulting Engineer | 5+ years, Collab(VoIP)

Cisco·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

Operating in a highly integrated technical environment, the team collaborates with customers, partners, engineering, and internal collaborators to drive resolution, continuous improvement, and product quality.

What you'll do

As a Technical Consulting Engineer, you will serve as a technical guide dedicated to handling and resolving complex customer issues and supporting premium solution offers
Drive customer success by building productive relationships, creating intellectual capital, and using AI-assisted automation to enhance resolution quality
Additionally, you will chip in to the team's growth through mentoring and strategic influence across teams

What you need

5–9 yrs of experience
CCNP
TCP/IP
Customer success
Process improvement
Problem solving
Any graduate

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