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Technical Customer Solutions Manager, India CSM Team

Amazon·Gurugram

Pay not stated5–9 yrsFull-time

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About the role

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Customer Solution Manager you will work with the largest and most complex enterprises in the world, to enable their multi-year journey to the cloud.

What you'll do

  • Responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public…
  • Work with the largest and most complex enterprises in the world, to enable their multi-year journey to the cloud
  • Be a trusted advisor to the customer
  • Leverage your complex program management, technical, organizational, and transformation expertise to understand customer's business and strategic goals
  • Understand your customers' biggest IT challenges and provide prescriptive guidance, based on AWS best practices

What you need

  • 5–9 yrs of experience
  • AWS
  • LLMs
  • Sales
  • Escalation handling
  • Communication
  • B.Sc or B.Tech or B.E.

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