Technical Onboarding Specialist

About the role

As a Technical Onboarding Specialist, you will be responsible for onboarding new and existing customers onto the Nasdaq Trade Surveillance Software as a Service (SaaS). In this role, you will manage the customers and stakeholders and perform hands-on technical integration & data testing to onboard customers.

What you'll do

• Effectively conduct regular meetings with customers from post-sales to go live
• Establish strong relationships with key stakeholders to ensure customer happiness and retention
• Prepare and deliver tailored project plans to the customers
• Understanding client requirements and drafting change requests to best suit their needs
• Assist customers in data mapping and exchange specific queries

What you need

• 3–6 yrs of experience
• Onboarding
• Capital markets
• Linux
• Business analysis
• Negotiation
• Git
• B.Tech or B.E.