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Technical Program Manager

ACI Worldwide Job Opportunities·Pune

Pay not stated2–5 yrsFull-timeHybrid

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About the role

The Technical Program Manager is an individual contributor responsible for implementing portfolio management processes, configuring work management systems, and delivering data analytics that support portfolio visibility, execution, and decision-making. This role translates strategic portfolio objectives into operational execution through hands-on process design, workflow engineering, Agile planning, reporting, and metrics development.

What you'll do

  • Portfolio & Process Management
  • Design and implement standardized intake workflows, prioritization frameworks, governance processes, and portfolio operating models
  • Drive process adoption through change management, stakeholder engagement, training, and self-service knowledge resources
  • Conduct process reviews, identify improvement areas, and implement corrective actions
  • Partner with Agile coaches and delivery teams to align portfolio processes with team-level ceremonies

What you need

  • 2–5 yrs of experience
  • SQL
  • Excel
  • Portfolio management
  • Agile
  • JIRA
  • Power BI
  • B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

  • ITIL
  • Project management
  • Six Sigma
  • Compensation and benefits
  • ServiceNow
  • Python

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