Technical Quality Specialist || 5-12 years || Bangalore (5 Days WFO)

About the role

A successful Technical Quality Specialist should have: A structured, analytical approach to problem solving, with the ability to diagnose issues end-to-end and clearly articulate reasoning Competitive salary package. Generous leave policies to support work-life balance. Opportunities to work on cutting-edge software projects in the technology and telecoms industry.

What you'll do

• Develop deep expertise in products, architecture, and customer workflows to diagnose complex technical issues
• Interact with customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems
• Own end-to-end resolution of high-impact bugs, partnering closely with Engineering and Product to drive timely and effective fixes, and maintain clear
• Contribute to social support efforts by engaging with customers and users on social media and community platforms
• Recommend and implement improvements to debugging workflows, tooling, and support operations

What you need

• 5–12 yrs of experience
• REST APIs
• HTML
• CSS
• JavaScript
• TypeScript
• React
• Any graduate

Good to have

• iOS
• Android