highlisted

Technical Services Associate

SafeAeon·Mohali, Chandigarh

Pay not statedJunior levelFull-time

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About the role

We are seeking a dedicated and customer-oriented Remote IT Helpdesk Support professional to join our team. The ideal candidate will provide technical assistance and support to end-users, ensuring the smooth operation of IT systems and services. We are seeking a dedicated and customer-oriented Remote IT Helpdesk Support professional to join our team.

What you'll do

  • Respond to user inquiries and provide technical support via phone, email, or remote desktop tools
  • Diagnose and resolve basic hardware, software, and network issues remotely
  • Install, configure, and maintain basic computer systems and applications through remote management tools
  • Collaborate with other IT team members to resolve complex issues

What you need

  • Office 365
  • TCP/IP
  • Windows
  • Linux
  • Networking
  • Active Directory
  • B.Tech or B.E. or B.Sc or BCA

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