Technical Services Executive

Coats·Bengaluru

Pay not statedJunior levelFull-time

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About the role

To build positive communications with middle-senior level positions at apparel or footwear & accessories customers. And provide them with technical service/support with quick response and technical problem solving. To enhance our customers’ knowledge on Coats products and technical capability via regular technical training/seminar for medium-senior level personnel at apparel or footwear & accessories customers.

What you'll do

Assist sales force in generating new business in apparel or footwear & accessories customers via technical expertise and technical inputs or recommendations
Providing instruction to the apparel or footwear & accessories, both brand and vendor customers to overcome technical situations in the field
Advising on required areas for improvement related to threads, the stitching process and post stitching process
Providing technical training/seminar for both internal, external customers and junior technical service executive as required
Responsible for time management related to the Technical Services role in apparel or footwear & accessories business. Effective response to customer needs