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Technical Specialist - Enterprise Multimedia Services

FRI FIL India Business and Research Services·Bengaluru

Pay not stated8–14 yrsFull-time

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About the role

Department EIS - ENTERPRISE NETWORK & MULTIMEDIA

What you'll do

Project delivery for multimedia solutions as well as cross functional collaboration with other functional teams
Provide ITIL based operational support for multimedia systems, e.g. incident support, problem management, capacity management, configuration management
Playing a technical leadership role in project and daily major incident support
Collaborate with cross-function teams to support incident management, change management, and problem management processes
Create and maintain high quality documentation related to operational support, project delivery and technical knowledge base