Technical Specialist

About the role

Fantastic opportunity to utilise your extensive support analyst skills and experience Temporary full-time position with a worldwide insurer (12 months back-fill for a colleague going on maternity leave) You will work in a dynamic and innovative team environment with opportunities to grow your career.

What you'll do

• Work in a dynamic and innovative team environment with opportunities to grow your career
• Provide end-to-end ownership, from analysis and diagnosis through to resolution
• Identify and offer alternative solutions ‎to problems if/where necessary
• Ensure timely responses and updates to interested parties
• Manage a product backlog of incidents and work orders

What you need

• SQL
• ServiceNow
• JIRA
• Any graduate