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Technical Specialist

HCLTech·Bengaluru

Pay not stated9–12 yrsFull-time

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About the role

Senior subject-matter expert for the operations, observability, and lifecycle management of AI agents in production (“AgentOps” / LLMOps). Owns the frameworks and practices to safely deploy, monitor, evaluate, and continuously improve live agents — ensuring reliability, safety, cost-efficiency, and business-KPI performance across the Intel Agent Factory.

What you'll do

  • Define and operate the AgenticOps framework: agent registry, versioning, guarded rollout, and rollback for production agents
  • Establish continuous evaluation and monitoring: quality, autonomy, safety (guardrails, Model Armor), latency, cost, and reuse metrics
  • Implement observability and tracing for multi-agent systems (Agent Engine Observability, Cloud Monitoring/Logging/Trace)
  • Own the 5-gate validation-to-production process and post-release escape management for delivered agents
  • Design human-in-the-loop (HITL) supervision, feedback loops, and automated pre-production simulations for safe rollout

What you need

  • 9–12 yrs of experience
  • Machine learning
  • Python
  • LLMs
  • MLOps
  • BigQuery
  • GCP
  • Any graduate

Good to have

  • Looker

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