Technical Specialist - MS, Linux

About the role

BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). Analyze logs (e.g., syslogs, kernel logs) to identify root causes. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications.

What you'll do

• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
• Assists in analyzing, assigning, and escalating support calls
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company

What you need

• 7–13 yrs of experience
• Linux
• AWS
• ITIL
• GCP
• Azure
• SAP
• B.Tech or B.E.

Good to have

• CISSP
• VMware
• CCNP
• Firewalls
• SAP HANA
• Bash