Technical Support Analyst - Cigna Healthcare

The Cigna Group·Bengaluru

Pay not statedJunior levelFull-timeHybrid

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About the role

Cigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security. You’ll be joining a global team with offices located in India. Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malaysia.

What you'll do

Monitoring, batch support and optimisation, defect identification and remediation
Configuration updates, data fixes, ad-hoc reporting requests
Collaborate across multiple interconnected teams to provide quick resolution to customer impacting incidents
This role requires a good balance between providing technical guidance/analysis, resolving technical and data related task