Technical Support Analyst

Squircle IT Consulting Services·Bengaluru

Pay not stated3–5 yrsFull-time

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About the role

Level 2 support - Incidents/Requests/Change/Problem management We have multiple openings for different location, for different clients. If you are interesting in plz find the attached details. Official Notice Period (As per Offer Letter):

What you'll do

Managing of the patches and software update process for the below products for End User systems across enterprise (Including but not limited to)
Research and communicate version-to-version product changes when requested and review product changes by vendor to determine upgrade needs of existing products
Communicate product information (release changes) as appropriate and be a primary contact for end-users and other technical areas for information on the configuration of…
Implement monthly security patches for any or all of the above supported products
Implement Java security patches as needed