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Technical Support Associate

Workers Town·Bhopal

Pay not statedJunior levelFull-time

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About the role

As a Technical Support Associate, you will serve as the primary point of contact for customers encountering technical challenges with our products. Your responsibilities will include diagnosing hardware and software issues, delivering effective solutions, and ensuring a high level of customer satisfaction.

What you'll do

  • Provide technical support to customers via phone and email
  • Diagnose and resolve technical issues efficiently
  • Document customer interactions and feedback
  • Collaborate with the technical team to improve service quality

What you need

  • Hardware
  • Troubleshooting
  • Networking
  • Any graduate

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