NOC Engineer
Capgemini·Gurugram
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Capgemini's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers with their technical inquiries and issues through chat and email support. This position demands a solid understanding of technology and exceptional troubleshooting skills to effectively resolve customer concerns in a timely manner.
What you'll do
- Provide technical assistance and support for incoming queries
- Troubleshoot issues and offer solutions effectively
- Document technical issues and resolutions
- Collaborate with team members to improve service quality
What you need
- 1–3 yrs of experience
- Networking
- Troubleshooting
- B.Tech or B.E.
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