Senior Network Engineer – Level 3
Escalon·Indore
- Can I apply
- Open to any education · 5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Escalon's site: short form, ~5 min
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers with their technical issues related to our client's products and services. Your responsibilities will include troubleshooting problems, providing effective solutions, and ensuring a high level of customer satisfaction.
What you'll do
- Provide technical assistance to customers
- Troubleshoot and resolve issues effectively
- Document customer interactions and resolutions
- Collaborate with team members to improve processes
What you need
- Troubleshooting
- B.Tech or B.E.
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