Senior Administrator - Azure Active Directory
HCLTech·Madurai
- Can I apply
- Needs B.Tech or B.E. or B.Sc · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HCLTech's site: account needed, ~10–15 min
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers who encounter issues with our products. Your primary responsibilities will include troubleshooting technical problems and guiding users through effective solutions to ensure customer satisfaction. This position operates within a hybrid work model, offering you the flexibility to work both from home and in the office.
What you'll do
- Respond to customer inquiries and provide technical support
- Diagnose and troubleshoot technical issues
- Document technical processes and solutions
- Collaborate with the product team to improve user experience
What you need
- 2–5 yrs of experience
- Networking
- CRM
- Troubleshooting
- B.Tech or B.E.
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