Technical Support Associate

About the role

As a Technical Support Associate, you will play a crucial role in assisting customers with their technical issues, troubleshooting problems, and providing effective solutions through phone and online communication. This entry-level position is ideal for recent graduates or those eager to start a career in technology support, with comprehensive training provided to help you develop essential skills.

What you'll do

• Handle customer inquiries and provide technical support
• Diagnose and troubleshoot technical issues
• Document customer interactions and solutions
• Collaborate with the technical team for complex issues

What you need

• Open to freshers
• Troubleshooting
• Networking
• B.Tech or B.E.