IT Asset Management(HAM+SAM)
People's Growth HR Solutions·Remote
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 10–11 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On People's Growth HR Solutions's own site
Read from the company's own careers page; you apply on their site.
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers with their technical inquiries and troubleshooting issues related to our client's products and services. Your responsibilities will include providing support through various channels such as phone, email, and chat, ensuring that customers receive timely and effective solutions.
What you'll do
- Provide technical assistance and support for incoming queries
- Troubleshoot and resolve technical issues for customers
- Document issues and escalate to engineering as needed
- Maintain a high level of customer satisfaction
What you need
- Troubleshooting
- Hardware
- Networking
- B.Tech or B.E. or B.Sc or BCA
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