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Technical Support Associate

Workers Town·Vellore, Tamil Nadu

Pay not statedFresherFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Technical Support Associate role involves assisting customers through phone, email, or chat to resolve technical issues related to software and hardware. You will be responsible for diagnosing problems and providing effective solutions to ensure a seamless user experience. This position is ideal for recent graduates or individuals with some experience in IT support, offering a pathway into the technology sector.

What you'll do

  • Provide technical assistance to users
  • Diagnose and troubleshoot issues
  • Maintain records of customer interactions
  • Collaborate with the team to improve service

What you need

  • Open to freshers
  • Networking
  • Hardware
  • B.Tech or B.E.

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