Technical Support Engineer 1

About the role

The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.

What you'll do

• Be the first point of contact for all IT & Technical queries
• Troubleshoot system and network problems and diagnose and solve hardware/software faults
• Should be well versant with network connectivity testing tools and identify issues
• Repair a fault or set up a system following diagrams and written instructions
• Support the rollout of new computer applications

What you need

• Windows
• Windows Server
• MS Office
• Office 365
• Hardware
• Active Directory
• Any graduate

Good to have

• Azure
• Due diligence
• Valuation