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Technical Support Engineer

Wisdom AI·Bengaluru

Pay not statedJunior levelFull-time

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About the role

As a Technical Support Engineer, you are the first responder for our most important customers. You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations. You will live in Slack and Pylon, providing real-time, white-glove support that feels like an extension of the customer’s own team.

What you'll do

  • Live in Slack and Pylon, providing real-time, white-glove support that feels like an extension of the customer’s own team

What you need

  • SQL
  • GraphQL
  • LLMs
  • Postman
  • Troubleshooting
  • Data modelling
  • Any graduate

Good to have

  • Snowflake
  • BigQuery

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