Technical Support Executive
Workers Town·Rajkot, Gujarat
- Can I apply
- Needs B.Tech or B.E. · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 1 h ago on their own site
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About the role
As a Technical Support Engineer, you will troubleshoot and resolve customer issues related to software and hardware products. Your daily tasks will include diagnosing technical problems, providing effective solutions, and ensuring customer satisfaction. This role is ideal for individuals who thrive in fast-paced environments and enjoy direct interaction with clients.
What you'll do
- Troubleshoot and resolve customer technical issues
- Provide solutions for software and hardware products
- Collaborate with the development team for product feedback
- Create user-friendly documentation for clients
- Ensure high levels of customer satisfaction
What you need
- 2–5 yrs of experience
- Troubleshooting
- CRM
- Hardware
- B.Tech or B.E.
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